Holler Hoppin' at Rawhide Ranch Policies
Scheduling and Reservation Times:
· Open to the public
· Available year round
· Open every weekend (mid March-mid December)
· Call ahead for seasonal hours (mid Dec-mid March)
· Special weekday appointments available with advance notice (for staffing purposes), for groups of four or more.
· Hours subject to change.
· Reservations are required. There is a limited amount of space per “Hop”. There may be walk in spaces available but you still need to call ahead to confirm availability and schedule your Hop. There is a 2 hour cancellation policy to avoid charges.
· When making reservations, you will be asked for your credit card number to hold your reservation(s). Upon arrival, you may pay in any form you wish. However, if you do not show up for your scheduled time we will charge the entire amount to your card.
· If you are late, you may not be able to join your tour. Your group and guides will need to leave as scheduled whether you are there or not. Please arrive at least 30 minutes prior to your reserved time to sign required release forms and make payment. If you are running late, call us. We may be able to offer you a rescheduled time.
Our scheduled departure times are dependent on people arriving on time; therefore, if you are late and miss your appointment and there is no option to reschedule for the same day, you will be charged the full amount.
· This approximate experience is engineered for optimum performance for those between 60 lbs. (minimum) and 275 lbs.
· We make efforts to begin each Hop on time but may run slightly behind on occasion.
Cancellations:
We ask that you respect your reservation of our time, staffing and equipment by committing to the number of spaces you have reserved. Individuals who fail to cancel reservations more than 2 hours prior to their scheduled reservation will be charged the full amount on the reserving credit card. Reservations may sell out well in advance. Therefore facilitation staff is scheduled well in advance too. Costs remain the same when guests fail to keep their reservation. Vacancies may not be able to be filled on short notice.
Weather Related Cancellations:
We may experience weather or maintenance delays from time to time. If we cannot accommodate you within one hour of your scheduled departure time, you will not be charged and will be given the option of rescheduling.
(very heavy rain, lightning, high winds, excessive ice or temperatures). If your tour is cancelled due to weather, you can either rebook for another time or receive a refund. If you are in doubt, call for confirmation of the status of your reservation.
CLICK HERE for Release of Liability Waiver
We require each Holler Hoppin’ zip line participant to sign an acknowledgement of risk and release of liability waiver. If a participant is under the age of 18 they must have a parent or guardian sign for them. There are no exceptions.
Safety Minimums:
· minimum/maximum waist size to fit safely in adjustable equipment
· minimum weight 60lbs
· minimum 7 years old
· must have maturity to follow all safety commands
· 7-14 yr. must be accompanied by a participating adult over 18 years of age
(up to 3 children/adult)
· Open to the public
· Available year round
· Open every weekend (mid March-mid December)
· Call ahead for seasonal hours (mid Dec-mid March)
· Special weekday appointments available with advance notice (for staffing purposes), for groups of four or more.
· Hours subject to change.
· Reservations are required. There is a limited amount of space per “Hop”. There may be walk in spaces available but you still need to call ahead to confirm availability and schedule your Hop. There is a 2 hour cancellation policy to avoid charges.
· When making reservations, you will be asked for your credit card number to hold your reservation(s). Upon arrival, you may pay in any form you wish. However, if you do not show up for your scheduled time we will charge the entire amount to your card.
· If you are late, you may not be able to join your tour. Your group and guides will need to leave as scheduled whether you are there or not. Please arrive at least 30 minutes prior to your reserved time to sign required release forms and make payment. If you are running late, call us. We may be able to offer you a rescheduled time.
Our scheduled departure times are dependent on people arriving on time; therefore, if you are late and miss your appointment and there is no option to reschedule for the same day, you will be charged the full amount.
· This approximate experience is engineered for optimum performance for those between 60 lbs. (minimum) and 275 lbs.
· We make efforts to begin each Hop on time but may run slightly behind on occasion.
Cancellations:
We ask that you respect your reservation of our time, staffing and equipment by committing to the number of spaces you have reserved. Individuals who fail to cancel reservations more than 2 hours prior to their scheduled reservation will be charged the full amount on the reserving credit card. Reservations may sell out well in advance. Therefore facilitation staff is scheduled well in advance too. Costs remain the same when guests fail to keep their reservation. Vacancies may not be able to be filled on short notice.
Weather Related Cancellations:
We may experience weather or maintenance delays from time to time. If we cannot accommodate you within one hour of your scheduled departure time, you will not be charged and will be given the option of rescheduling.
(very heavy rain, lightning, high winds, excessive ice or temperatures). If your tour is cancelled due to weather, you can either rebook for another time or receive a refund. If you are in doubt, call for confirmation of the status of your reservation.
CLICK HERE for Release of Liability Waiver
We require each Holler Hoppin’ zip line participant to sign an acknowledgement of risk and release of liability waiver. If a participant is under the age of 18 they must have a parent or guardian sign for them. There are no exceptions.
Safety Minimums:
· minimum/maximum waist size to fit safely in adjustable equipment
· minimum weight 60lbs
· minimum 7 years old
· must have maturity to follow all safety commands
· 7-14 yr. must be accompanied by a participating adult over 18 years of age
(up to 3 children/adult)
Call 812.988.0085 to schedule your date and time today!
OR
Visit the Rawhide Ranch website for more information
Relationship Development, Leadership & Team Building
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TEAM EFFECT Inc -812-935-6399 - fritz@teameffectinc.com
Copyright 2010 TEAM EFFECT Inc - All rights reserved
Copyright 2010 TEAM EFFECT Inc - All rights reserved
